About Us

Amy Bailey
Hello I'm Amy, I have been with Starr Insurance since 1996.  I have licenses in both Property/Casualty and Life/Health.  I have served as District 7 director for the Independent Insurance Agents of South Dakota.  I thoroughly enjoy the daily challenges that insurance can throw at you. Our office prides itself on great customer service and going the extra mile for you, our clients.
To tell you a little about myself I am married with 3 children.  My oldest is a police officer for the City of Brookings, my daughter is a nurse and my youngest is a diesel mechanic.  As well as being busy at the office, I am also busy at home.  I enjoy reading, traveling, and enjoying our beautiful Black Hills.  I grew up on a farm in eastern South Dakota and still find myself getting used to how dark it gets over here.
I look forward to meeting you and helping you protect all you've worked for.  Peace of mind is a wonderful thing.
Karen Nielsen
Hello I'm Karen and I've been an insurance agent for 20 wonderful years.  I enjoy all aspects of Property and Casualty Insurance.  I love interacting with different people everyday but above all I like to help people protect their hard earned assets.  
Residing in the southern Black Hills, me and my family love to run/hike, collect rocks, kayak and garden.  When winter comes we stay busy with house DIY, improvement projects and cooking as a family.  Our young kids keep us very busy with sporting activities and school projects.  Originally from Scotland, traveling is a big part of our life as well.  I come from a beautiful place and live in a beautiful place.
I look forward to meeting and getting to know you. -BTW I love my chicks-
Micki Reindl
Hello I'm Micki, I have worked here for 7 years now and enjoy learning new things, especially from the group of gals here at Starr Insurance.  
My Husband and I were both raised here in Custer.  We live on a little ranchette outside of town with our 3 children, cows and chickens.  My husband, Craig, has sold real estate in the area for 15+ years and has recently purchased the company he has worked for, Western Skies Real Estate.  Our oldest son just turned 21.  Our next boy is 20 and just graduated from mechanic school in AZ.  Our daughter is 11 and she loves cheerleading and snorkeling.  When we can find time away from home we all really enjoy hunting, camping, fishing and traveling.
I really look forward to learning more about the insurance world and getting to know you.

Meet Kim.  Kim joined us in June of 2023.  She is currentingly working on getting her license.  Kim was born and raised in Rapid City but met her husband, Joe, and moved to Custer.  Her husband owns Ruby Creek Builders and together they have two children, one boy and one girl. Kim's hobbies include hunting, fishing and camping. Kim looks forward to giving our clients the best customer service in the area.